Saturday, May 9, 2015

Your ref: [number]
[Your address]
[Date]

[Receiver]
[Receiver’s address]

Dear Sir,

I received via the post the items I ordered form your company. I regret to inform you about the quality of the items. I am not satisfied with the quality. I am returning them to you within the trail period of 7 days. As stated in the contract, I expect to receive a full refund from you. Thank you.

Yours faithfully,


[your name]


This is a returning goods letter to the company. It can be other reasons but you must check the contract that you agreed with the company. It is the only way to know that how you get the refund.

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